Privacy Policy
Effective Date: 22 December 2025
Ultiera Professional Services Limited (“Ultiera”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of individuals who interact with our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable data protection laws in Nigeria, including the Nigeria Data Protection Regulation (NDPR) and other relevant regulations.
1. About Us
Ultiera Professional Services Limited is a company incorporated and operating in Nigeria. We provide professional services in the areas of:
- Strategy
- Operations Improvement
- Information Technology
2. Information We Collect
We may collect and process the following categories of personal information:
2.1 Information You Provide to Us
- Full name
- Email address
- Phone number
- Company or organisation name
- Job title
- Any other information you voluntarily provide through contact forms, email, or other communications
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referring website addresses
This information is collected using cookies or similar technologies (see Section 8).
3. How We Use Your Information
We use personal information for the following purposes:
- To respond to enquiries and requests
- To provide and improve our professional services
- To communicate with clients and prospective clients
- To manage business relationships
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
We do not sell or rent personal data to third parties.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or steps taken prior to entering into a contract
- Compliance with legal obligations
- Legitimate business interests, provided such interests do not override your fundamental rights and freedoms
5. Disclosure of Information
We may share personal information with:
- Employees and authorised representatives of Ultiera who require access for legitimate business purposes
- Trusted third-party service providers who support our operations (e.g., IT hosting, professional advisers), under appropriate confidentiality obligations
- Regulatory or law enforcement authorities where required by law
All disclosures are made in compliance with applicable data protection laws.
6. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting, or reporting requirements.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality and analyse website usage. You may control or disable cookies through your browser settings; however, doing so may affect certain features of the website.
9. Your Rights
Under the NDPR and applicable data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal limitations)
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
Requests may be subject to verification of identity.
10. Third-Party Links
Our website may contain links to third-party websites. Ultiera is not responsible for the privacy practices or content of such websites. We encourage users to review the privacy policies of any third-party sites they visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:
Ultiera Professional Services Limited
📧 Email: hello@ultieraltd.com
📍 Address: 51 Adelabu Street, Surulere, Lagos, Nigeria